Simplifying Returns. Reducing Losses. Protecting Your Business.
TEDICART provides end-to-end Return & Return-to-Origin (RTO) management for online sellers. From receiving returned products to quality inspection, restocking, replacement, and refund support, we help you manage post-delivery operations efficiently.
🔄 Return Processing | 📦 RTO Handling | 🔍 Quality Inspection | 📊 Complete Tracking
What is Return & RTO Management?
Managing returns is an important part of eCommerce. TEDICART handles returned and undelivered shipments so you can focus on sales while we manage the operational process.
Return
A product is delivered to the customer and later returned due to reasons such as damage, wrong item, or a change of mind (subject to marketplace policy).
Return to Origin (RTO)
The shipment cannot be delivered and is returned to the warehouse due to reasons like:
- Customer unavailable
- Incorrect address
- Order refused
- Delivery attempts exhausted
- Delivery cancelled
Our Return & RTO Services
📦 Return Processing
Receive returned products at our warehouse and record them in the system.
🔍 Quality Inspection
Each returned product is inspected for:
- Product condition
- Missing accessories
- Packaging condition
- Functional checks (where applicable)
📋 Inventory Update
Based on inspection, products are:
- Restocked if sellable
- Marked for refurbishment (if applicable)
- Marked as damaged or unsellable
🔄 Replacement Order Processing
If a replacement is approved, we prepare and dispatch the replacement order.
💰 Refund Support
We assist with return records and refund processing according to your business or marketplace workflow.
📊 Return Reports
Access return history, RTO records, and product condition reports through your dashboard.