Privacy policy

Privacy Policy

Effective Date: July 2026

At TEDICART®, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By using www.tedicart.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Company Name (if applicable)

  • GST Number (for business customers)

  • Payment-related details (processed securely through payment gateways)

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products and services

  • Provide customer support

  • Manage your account

  • Send order updates and shipment notifications

  • Improve our website and user experience

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory obligations

  • Send promotional offers (only where permitted or with your consent)

3. Cookies

TEDICART uses cookies to:

  • Remember your preferences

  • Keep you signed in

  • Improve website performance

  • Analyze visitor behavior

  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Payment Security

We do not store your complete debit card, credit card, net banking, or UPI credentials.

Payments are securely processed through trusted third-party payment gateways that use industry-standard encryption and security measures.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Courier and logistics partners

  • Payment gateway providers

  • Technology and hosting providers

  • Government authorities when legally required

  • Professional advisers or auditors where necessary

These third parties receive only the information required to perform their services.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no online system can guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes and enforce our agreements

When no longer required, your information is securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain processing activities

  • Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms.

TEDICART is not responsible for the privacy practices or content of those third-party services. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

TEDICART's website and services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with the revised Effective Date. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

TEDICART®

📧 Email: support@tedicart.in

🌐 Website: www.tedicart.in

(Add your registered office address and customer support phone number before publishing.)

Compliance Notice

This Privacy Policy is intended to support compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and reflects generally accepted privacy practices for e-commerce businesses. Users outside India may also have additional rights under the laws applicable in their jurisdiction.